Privacy Policy
Last updated: 3 August 2026
1. Who We Are
Vehicle Insight Ltd (company number 17007356) is a company registered in England and Wales and acts as the data controller for the purposes of this Privacy Notice.
If you have any questions about this Privacy Notice or how we use your data, please contact us at:
info@vehicleinsight.co.uk
2. What This Notice Covers
This Privacy Notice explains how we collect, use, and protect your personal data when you use our website (https://vehicleinsight.co.uk/) and related services.
3. The Data We Collect
We may collect and process the following types of personal data:
- Identity Data: name (if provided)
- Contact Data: email address, phone number (if provided)
- Vehicle Data: vehicle registration numbers and related lookup data
- Technical Data: IP address, browser type, device information
- Usage Data: how you use our website, pages viewed, interactions
- Marketing Data: your preferences for receiving marketing communications
We do not intentionally collect special category (sensitive) personal data.
4. How We Collect Your Data
We collect data in the following ways:
- When you enter information on our website (e.g. vehicle registration, contact forms)
- When you contact us directly
- Automatically through cookies and similar technologies
- From third-party data providers where relevant to our services
5. How We Use Your Data
We use your data to:
- Provide vehicle-related information and services
- Respond to enquiries and customer support requests
- Improve our website, services, and user experience
- Monitor and analyse usage for performance and optimisation
- Send marketing communications (where you have consented)
- Comply with legal and regulatory obligations
6. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
- Contract – to provide services you request
- Legitimate Interests – to improve services, prevent fraud, and operate our business
- Consent – for marketing communications and certain cookies
- Legal Obligation – where required by law
7. Sharing Your Data
We may share your data with:
- Service providers (e.g. hosting, analytics, CRM systems)
- Data partners providing vehicle information services
- Professional advisers (legal, compliance, etc.)
- Regulators or authorities where required by law
We do not sell your personal data.
8. International Transfers
Where your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses.
9. Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
10. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
To exercise your rights, please contact us at info@vehicleinsight.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk
11. Cookies
We use cookies and similar technologies to improve your experience and analyse website traffic. You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy.
12. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
14. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date.
15. Contact Us
If you have any questions about this Privacy Notice or your data, please contact us at:
Email: info@vehicleinsight.co.uk